Question 1

What is the AEON Fountain Pen, and what makes it unique?

Accepted Answer

The AEON Fountain Pen is crafted for storytellers and thinkers. It's one of just 999 pens of this kind, each shaped with care for an unmatched writing feel. The pen's design, inspired by nature's own rules of beauty, feels just right in your hand. Its special twist feature is engineered for quick use, and it comes in precious metals that match your personal style. When you choose AEON, you're not just writing, you're keeping the art of storytelling alive.

Question 2

What materials are used in crafting the AEON Fountain Pen, and where are they sourced from?

Accepted Answer

The AEON Fountain Pen boasts an 18g titanium grip, a pristine nib from gold or platinum, and a body chiseled from the finest woods. We use wood exclusively from European and North American plantations and forests and only from sustainable sources.

Question 3

Is the AEON Fountain Pen entirely handmade?

Accepted Answer

Yes, every AEON Fountain Pen is meticulously handcrafted in Germany, ensuring that each pen is a testament to enduring beauty and precision. The Titanium is precision machined in Bavaria and the nibs are sourced from Peter Bock AG, widely regarded as one of the worlds best nib manufacturers, also based in Germany.

Question 4

How does the AEON Fountain Pen contribute to sustainability?

Accepted Answer

Each AEON Fountain Pen supports a sustainable future. With every purchase, we commit to planting 250 trees, paving the way for a more environmentally friendly tomorrow. The pen serves as both a symbol and reminder of the importance of nature, as well as a promise to build a future where nature and progress not only coexist but enhance each other.

Question 5

Can I customize my AEON Fountain Pen?

Accepted Answer

Absolutely! We offer complimentary engraving on both sides of the grip, allowing you to personalize your AEON with a message or name of your choice.

Question 6

What type of ink cartridges or converters does the pen use, and how is it filled with ink?

Accepted Answer

The AEON Fountain Pen is compatible with standard international ink cartridges and converters. It's designed for effortless ink filling, providing you a seamless writing experience. It ships with an ink converter, which is 100% reusable. You only need an ink bottle with your favourite ink to start writing.

Question 7

Is the nib replaceable or interchangeable?

Accepted Answer

Your nib can be replaced individually since it is screwed into the titanium grip section. You can always purchase a replacement nib, or opt for one with a different width or made from a different material.

Question 8

What is the warranty policy for the AEON Fountain Pen?

Accepted Answer

The AEON Fountain Pen comes with a lifetime warranty on manufacturing and material defects. We stand by our craftsmanship and promise to repair or replace your pen should any issues arise. If you should scratch your lacquer, we will also repair it for free the first time. You only need to reimburse us for shipping.

Question 9

What's the expected production timeline for the pen?

Accepted Answer

We usually have a few finished pieces in stock, but generally, each Aeon is made to order. Each fountain pen is individually crafted. Our artisans select the wood, which is then turned and polished. The lacquering process spans approximately three weeks, as each layer must harden individually for several days before it is hand-polished and re-lacquered. Upon completion, your pen undergoes engraving, assembly, and testing. It is polished one final time, packaged, and dispatched to you via courier. You can expect to receive your pen within 2-3 months of placing your order, and we will keep you informed about the progress of your custom writing instrument.

Question 10

How many pieces of the AEON Fountain Pen will be produced, and will there be limited editions?

Accepted Answer

The high-gloss lacquered AEON Fountain Pen is a limited edition of 999 pieces, highlighting its combination of craftsmanship and exclusivity.

Question 11

How long can the engraved message on the pen be?

Accepted Answer

You can engrave a message up to 25 characters on each side of the grip, making it uniquely yours or a perfect gift.

Question 12

Will my Aeon be securely packaged upon delivery?

Accepted Answer

Your Aeon will be delivered in a custom-made, handcrafted box designed specifically for it, providing a safe place for storage. The box also doubles as a pen tray for your desk.

Question 13

Can I contact Ashera for updates on my Aeon or if I have specific questions?

Accepted Answer

Of course, anytime. Our team is always ready to assist new Aeon owners. It is essential to us that you feel well-supported while waiting for your Aeon, and even after you've received and started using it.

Question 14

Is international shipping available for the AEON Fountain Pen?

Accepted Answer

Absolutely! We offer free international shipping, ensuring that our global community can experience the luxury of the AEON Fountain Pen.

Frequently Asked Questions